Frequently Asked Questions
How long does shipping take?
Most orders ship within 2-5 business days. Domestic shipping typically takes 3-7 business days after production. International orders may take 10-20 business days depending on your location.
What are your shipping costs?
Shipping costs vary based on your location and order size. You'll see the exact shipping cost at checkout before completing your purchase. We offer free shipping on orders over $75 within the United States.
What materials are your products made from?
We use high-quality materials for all our products. Our t-shirts are 100% cotton or cotton blends, mugs are ceramic, and accessories are made from durable materials designed to last. Each product page includes specific material information.
What is your return and exchange policy?
We want you to love your purchase! If you're not satisfied, you can return unworn, unwashed items within 30 days of delivery for a refund or exchange. Please contact us at support@democracyfirst.store to initiate a return.
How do I track my order?
Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on the carrier's website. If you have any questions about your order status, feel free to contact us.
Do you have a sizing chart?
Yes! Each product page includes detailed sizing information. For apparel, we recommend checking the size chart before ordering to ensure the best fit. Our products generally follow standard US sizing.
Are your products ethically made?
Yes, we partner with Printful, a print-on-demand service that uses ethical manufacturing practices. Products are made to order, which reduces waste and environmental impact.
Do you support any political causes or organizations?
Democracy First is committed to supporting democratic values, civil rights, and social justice. A portion of our proceeds goes toward supporting organizations that defend immigrant rights, voting rights, and democratic institutions.
Can I cancel or modify my order?
Orders can be cancelled or modified within 24 hours of placement. After that, your order enters production and cannot be changed. Please contact us immediately at support@democracyfirst.store if you need to make changes.
Do you offer wholesale or bulk discounts?
Yes! We offer discounts for bulk orders and organizations. Please contact us at support@democracyfirst.store with details about your order, and we'll provide a custom quote.